The hypocrisy of the CACC board of directors and management is exemplified by these two letters, the complete
texts of which are reproduced below. This volunteer received warm praise in April and then was dismissed in
October for merely speaking to the press about the inadequate management and conditions at CACC's
Manhattan shelter. She was one of about a dozen volunteers to receive such dismissal notices.


Department of Sanitation


125 Worth Street
New York, NY 10013

April 1, 1996

Ms. Jane Colton
[withheld by request]
New York, NY

Dear Ms. Colton:

I want to take this opportunity to thank you for your help in the creation of the "Doggy Door" on behalf of New York
City's homeless, lost stray and abandoned animals.

It was through your tireless efforts and resolve that the Center was able to coordinate all of the various City
agencies, private architects, union personnel, shelter staff and volunteers so that this project was able to go from
a dream to reality.

Your dedication and devotion represent the truest spirit of volunteerism in New York City.

Thank you.

/s/ John J. Doherty
Chairman of Board of Directors of the Center of Animal Care and Control


Center for Animal Care and Control Incorporated
11 Park Place
New York, New York 10007
Tel: 212-442-8324
Fax: 212-442-2066

Michael Pastore
Deputy Director of Operations

October 11, 1996

Jane Colton
[withheld by request]
New York, NY 10128

Dear Ms. Colton:

Your services as a volunteer for the Center for Animal Care and Control, Inc. are no longer desired. As a result,
you are hereby removed from your position as a volunteer.

Very truly yours,
/s/ Michael Pastore
Deputy Director of Operations

Shelter Reform Action Committee (SRAC) Everything you ever wanted to know about the AC&C, but were afraid to ask.